Qatar Airways is looking for experienced staff to join our Fraud Screening team as Senior Accountant to join our Global Business Services (GBS) operations in Ahmedabad, India.

The position will be responsible for matters relating to payment fraud transactions by screening the card payments and ensuring there is no revenue loss to QR. In addition, prepare defense for chargebacks received from acquiring banks appropriately and in a timely manner to safeguard QR interests.

Responsibilities:

• Responsible for daily screening of all Card transactions, monitor potential fraud and make correct decision based on criteria and interpretation of transaction details
• Maintain all negative lists up to date in various systems based on the historical trends/fraud reporting.
• Advise internal stakeholders to action on fraudulent transactions (cancel, suspend booking etc.), and update fraud system to automatically update customers.
• Take appropriate action/update necessary comments in the fraud screening system based on the result of review of the suspected transactions to ensure that information is made available to staff accessing the PNR
• Responsible for timely addressing of Dispute/fraud/Chargeback/RFI notification from acquirers by submitting appropriate supporting documents
• Provide necessary data support for chargeback case management to protect QR rights.
• Coordinate with QR acquiring bank to protect QR position in scenarios of chargeback
• Ensure strict adherence of PCI-DSS compliance while handling day-to-day Fraud Screening / Chargeback activities
• Support audit/investigations on any revenue related processes as directed by QR management from time to time
• Keep track of own performance as part of standard performance reports required for management

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

• Bachelor’s / Master’s degree in business, accounting, finance, or a similar area of study
• Prior experience in the aviation credit-card processing preferred
• Should have relevant experience in fraud screening for bank or travel industry preferred
• Working knowledge of Card schemes rules, regulations, Airline Reservation Systems
• Strong analytical skills
• Strong communication skills in English
• Good understanding of the local accounting standards

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.