Customer Account Specialist/Contract Administrator

Job Description:

Pay Range: $30-37

At our Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.

Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.
• High level of computer transactions daily, administering up to 150+ orders
• Customer interaction management, both internal and external
• Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
• Managing, interpreting, and executing customer contractual requirements
• Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
• Determining validity and disposition of warranty claims
• Adhering to Global Trade compliance regulations

Preferred Qualifications
• SAP
• US Government Repair Contract Administration
• FAR’s and DFAR’s
• CAV
• PIEE

On-site full time during on-board Hybrid - on-site 2 days per week

US Citizen candidates only

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
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Job Ident #: 70941

Company Details

Butler Aerospace & Defense

4960 Corporate Drive
Huntsville, Alabama 35805 USA
butler.com/

Solutions Provider! Butler America combines over 60 years of technical services with 21st-century management tools, culture, and business solutions to match the best talent with the best jobs.

Benefits:
We offer full Medical, Dental & Vision plans.

Supported Manufacturers:
Engineering, Telecom, Skilled Labor,IT, Aviation & Aerospace. BAE, UTC, Sikorsky, Rockwell Collins

Supported Models:
C-130 (all models),T44A, T34C, all models of Sikorsky helicopters.

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Job Info

Location

Phoenix, Arizona, United States

Type

Contractor

Company Details

Butler Aerospace & Defense

4960 Corporate Drive
Huntsville, Alabama 35805 USA
butler.com/