Description:You will be the Technical Operations Center (TOC) Coordinator for the PAC-3 Field Operations Program. Our team is responsible for planning, coordinating, and executing data collection and documentation efforts from various sources, including program leadership, field representatives, engineering, and customers.
What You Will Be Doing
As the TOC Coordinator, you will be responsible for organizing and overseeing data integrity initiatives to ensure accuracy and consistency. You will play a key role in managing data quality, reporting to leadership, and integrating with diverse disciplines across locations, requiring strong communication and teaming skills.
Your responsibilities will include:
• Overseeing and coordinating Field Support Tickets to support Field Service Representatives and other stakeholders
• Collaborating with Technical SMEs and Engineering teams to facilitate timely and effective resolution
• Providing oversight and support for Maintenance Advisory and Field Bulletin development
• Ensuring seamless communication and coordination between teams
• Overseeing and coordinating the Program Data Exchange Portal (PDEP) to ensure data integrity and accuracy
• Providing support for Field Missile Activity (FMA) teams, Risk and Opportunity Board, Launcher Reliability, and Advanced Technology initiatives
Why Join Us
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Were looking for a collaborative and detail-oriented individual to join our team as a TOC Coordinator. As a strong communicator and team player, you will thrive in this role by working closely with diverse disciplines and stakeholders to ensure the successful completion of data collection, documentation, and reporting initiatives. If youre a motivated and organized professional with a passion for data management and technical operations, we encourage you to apply for this exciting opportunity. You will have the chance to work on complex projects, collaborate with cross-functional teams, and contribute to the success of our program. Join our team and take your career to the next level!
We offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here.
This position is in Grand Prairie, TX.
MUST BE A U.S. CITIZEN - This position requires the ability to obtain a Secret security clearance.
Basic Qualifications:
Basic Qualifications:
Education: Bachelors degree or equivalent work experience in the military or defense industry.
Communication: Excellent communication and collaboration skills, with the ability to effectively communicate with diverse stakeholders, including technical teams, engineering, and customers. Proficient in preparing detailed schedules and performing oral presentations
Collaboration: Ability to work with cross-functional teams, including Technical SMEs, Engineering, and Operations, to achieve common goals.
Time management: Ability to prioritize multiple tasks and deadlines in a fast-paced environment.
Adaptability: Demonstrate adaptability and flexibility in a dynamic, fast-paced environment.
Interpersonal skills: Strong interpersonal skills, with the ability to build relationships and work effectively with diverse stakeholders.
Must have or be able to obtain a Secret Clearance
Desired Skills:
Desired skills:
Data analysis and management: Proficiency in data analysis and management tools, such as Excel, SQL, or other data management software.
Field Support Ticket management: Experience with Field Support Ticket management systems, such as ticketing software or help desk tools.
Data Visualization: Familiarity with Data Visualization tools and techniques, such as Tableau, Power BI, or other data visualization software.
Microsoft Office: Proficiency in the use of general Windows-based PC applications, including the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional
Business Unit: MISSILES AND FIRE CONTROL
Relocation Available: Possible
Career Area: Product Support
Type: Full-Time
Shift: First
Desired skills:
Data analysis and management: Proficiency in data analysis and management tools, such as Excel, SQL, or other data management software.
Field Support Ticket management: Experience with Field Support Ticket management systems, such as ticketing software or help desk tools.
Data Visualization: Familiarity with Data Visualization tools and techniques, such as Tableau, Power BI, or other data visualization software.
Microsoft Office: Proficiency in the use of general Windows-based PC applications, including the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)