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Technical Operations/Maintenance

Technical Operations includes the maintenance, repair, and overhaul of our aircraft. Our Technical Operations team is full of aircraft maintenance engineers, technicians, planners, ground equipment and facilities teams, supply chain and more.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.   Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together.

Job Overview and Responsibilities

The Technical Operations Reliability team ensures United operates safely and dependably by analyzing aircraft defects and operational disruptions. The team monitors trends to notify maintenance and engineering teams of emerging issues and probable corrective actions.

The Senior Engineer will aim to provide accurate information and useful insights to help multiple divisions make better data-driven decisions. They will be responsible for identifying root causes of key aircraft issues through reporting and analysis. The role includes both strategic and tactical responsibilities: long-term modifications to United’s fleet and maintenance program, as well as day-to-day identification of recurring aircraft system failures.

• Responsibility of one of the United’s Fleet Type either Boeing, Airbus or strategic areas such as aircraft interior cabins.

• Identify and highlight key fleet insights to engineering and leadership, ensuring they are informed of emerging trends and opportunities for proactive intervention.

• Analyze fleet on-time and completion factor performance from technical (aircraft defects, maintenance programs, etc.) and operational perspectives (out of service aircraft, aircraft swap options, schedule compression, etc.)

• Provide accurate and high-quality aircraft performance data, supporting the integrity of reliability analysis across United’s operations.

• Consistently delivering high-quality work that meets both internal and regulatory standards.

• Tracking fleet trends and highlighting potential issues by performing operational drilldowns using aircraft engineering expertise.

• Supporting ongoing reliability/fleet initiatives and ad-hoc requests

• Recommending reliability, safety improvements through comprehensive analysis.

• Identifying opportunities to improve internal processes, evaluate and report project effectiveness.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

What’s to succeed (Minimum Qualifications):

• Bachelors degree in engineering or a related STEM discipline.
• At least 5 years of experience in aviation/ aircraft maintenance organization or related fields, preferred specialization in Reliability, Tech Services.
• Knowledge of aircraft maintenance program, reliability program, CASS and regulatory requirements.
• In-depth understanding of aircraft systems, SPEC 2000, and reliability metrics.
• Strong analytical skills with the ability to interpret and present complex data to diverse stakeholders.
• Strong presentation and communication skills, with the ability to convey complex technical information to cross-functional teams.
• Must be fluent in English (written and spoken).
• Reliable, punctual attendance is an essential function of the position.
• Must be legally authorized to work in India for any employer without sponsorship
• Successful completion of interview required to meet job qualification

What will help you propel from the pack (Preferred Qualifications):

• Masters degree and/ or MBA preferred
• FAA A&P License/ DGCA issued equivalent
• Lean and Six Sigma certification or experience with process improvement methodologies
• Data analytics skillset with statistical analysis software and programming languages. e.g., SQL, and experience with using analytical tools such as Skywise, Palantir.