Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
DescriptionAt United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
The Regional Manager is responsible for leading and overseeing airport operations across 12-18 business partner managed locations, ensuring operational excellence, safety compliance, and strategic alignment with United Airlines standards and objectives. Responsibility includes building and maintaining strong relationships with business partners and airport authority/government agencies, serving as primary liaison to ensure contractual compliance, performance standards, and service level agreements are met and across all internal departments and operational groups. Regional Managers are responsible to conduct regular site visits and audits to assess operational performance, identify improvement opportunities, and provide coaching and guidance to business partner leadership teams.
- Provide leadership and operational oversight for 15-20 business partner managed airport locations, ensuring consistent delivery of safe, reliable, and efficient ground operations
- Conduct regular site visits and audits to assess operational performance, identify improvement opportunities, and provide coaching and guidance to business partner leadership teams
- Execute safety initiatives and ensure compliance with all FAA regulations, company policies, and industry standards driving a strong and sustainable safety culture across all managed locations
- Manage crisis response and irregular operations, providing leadership and coordination during weather events, operational disruptions, and emergency situations. Collaborate with cross-functional teams including, but not limited to, Network Operations, Customer Service, Safety, Inflight and Flight Operations during such events
- Drive operational performance through data analysis, identifying trends and implementing corrective actions to improve key metrics including on-time performance, baggage handling, customer satisfaction, and safety
- Foster a culture of continuous improvement, innovation, and accountability across all managed locations
- ** Domestic Travel: 80 **
QualificationsWhat’s needed to succeed (Minimum Qualifications):
- Bachelors degree or 4 years of relevant work experience
- Aviation, Transportation, Business or relevant experience required
- 3+ years of Airport Operations experience
- Adept relationship building experience
- Experience driving performance, executing initiatives and/or projects with measurable results
- Strong understanding of airport operations, ground handling procedures, and regulatory requirements
- Leadership experience in an operating environment
- Proficiency in Microsoft Office and operational management systems
- Knowledge of operational performance, finance, safety, metrics or previous experience supporting an operating group
- Excellent written and oral communication skills
- Credibility and respect with peers, subordinates and superiors
- Ability to work in a fast-paced environment
- Willingness to travel up to 80
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Masters degree
- Current leadership experience in Airport Operations
- Excellent analytical skills with ability to interpret operational data and drive decision-making, Demonstrated ability to lead through change and manage multiple priorities in a fast-paced environment
- Demonstrated ability to effectively communicate and build relationships across all levels of the organization
The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.","industry":"Industry