At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
Delta’s brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable operations for our customers’ travel experience. The role of Operations Analytics (OA) is to support this mission by providing strategic insights by first understanding business processes and then leveraging data and analytics to drive continuous improvement efforts.
Data has transformed the way Delta operates. The role of a data wrangler is to further harness the power of data by making it accessible, available, and curated for reporting and analysis. Data engineering teams within Delta’s Operations Analysis and Performance (OAP) division are typically responsible for: curating Single Source of Truth data tables to be used by analytics teams, producing and distributing automated reporting in a modular and scalable manner, leading efforts to transition to modern data and reporting tools, and acting as a center of expertise for efficient data processing and management.
Key Responsibilities:
Locate and extract data from a variety of sources for use in analysis, models and project development
Clean and curate datasets (with input from leaders) by researching new data sources and collaborating with other business units to determine the best source for the data, aggregating views into meaningful hierarchies
Be familiar with data environments and collaborate to improve automated reports and analyses in support of divisional leaders and business units
Leverage emerging technologies (with direction of leaders) and proactively identify efficient and meaningful ways to communicate data and analysis in order to satisfy divisional needs
Support process improvement and project management engagements for both individual business units and cross- divisional initiatives
Practice safety-conscious behaviors in all operational processes and procedures
Have a team first attitude with the success of our team and business partners as the top priority
Be intellectually curious, ask questions, and speak up when they have an idea
Enjoy working in a high-profile environment with fluid priorities, ambiguity and aggressive deadlines